IBM Systems magazine - January/February 2020 - SD41

PARTNER PERSPECTIVE

SPO NSORED CONT ENT

How SMS Auditing Can
Get You out of Hot Water
When Issues Reach
the Boardroom
DTS
STEVE PRYOR
CTO DTS SOFTWARE, LLC
Steve has a more than
30-year background in
storage management,
design, and support, and
speaks frequently at
industry events.
info@dtssoftware.com
919-833-8426

While speaking to a customer recently, the conversation shifted to IT
events that are so disruptive that boards of directors become involved.
One such event was an ATM outage at a European bank that generated a
wave of fear throughout the organization, consuming an IT department
that wondered whose "head was going to roll for this one." In the crosshairs was a storage admin, who just happened to have the right audit trail
to keep him out of the hot seat.
The highly regulated Global 500 is powered by the most complex hybrid IT environments on the planet and it pays to have a good system of
auditing for checks and balances. When problems spawn questions about
compliance to SLAs or industry standards and laws, the audit trail is your
best friend.
Today, "legacy modernization" is all the rage. It was fueled by the economic downturn of 2008 when companies across the board were fighting to reduce costs. Ten years later, the trend continues. A 2017 Deloitte
survey of life and annuity insurers revealed that 90% of respondents said
modernization of administrative systems was top of mind. Legacy modernization is increasing IT complexity in already too-complex hybrid IT
environments. Mainframe developer and DBA shortages from an aging
workforce are piling on the IT complexity; who has time for audit trails?
You must. Every second a customer-facing mainframe application is
down in a bank is critical to both revenue and reputation. Along with the
urgency to get the app back online, is the need for an audit trail to understand the who, what, when, and how of the error. In a large bank, an application error could be caused by a multitude of factors. In this scenario the
application could not transact with Db2* because a data set had the wrong
attributes.
From a storage admin perspective, I knew we had to look at SMS configuration as potential culprit for this error. Your ACS routine is likely as
old as your mainframe with a likewise unknown configuration. A recent
change to it caused an unforeseen problem with the ATM application, and
SMS auditing quickly found the error.
Ruling out SMS as the root cause of application errors starts with good
auditing practices that rule out "blind" SMS configuration. In doing so,
next time news of a failed critical customer-facing application makes it to
the board room, if the cards fall right, your storage admin will be able to
sleep that week.■

ibmsystemsmag.com/solutions-directory 2020 41


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IBM Systems magazine - January/February 2020

Table of Contents for the Digital Edition of IBM Systems magazine - January/February 2020

Table of Contents
Editor's Desk: A new IBM Z cloud era
Currents: Bringing new talent to the mainframe workforce
Currents: On the web
Currents: Accessing electricity in Africa
Currents: Solutions
Currents: AI keeps pets engaged and entertained
Partner POV: The flexibility of z/OS means industry interoperability, but with it comes application programming risks
Hot Topics: Networking support and best practices for zCX
Cover Story: IBM Z Integration: The Next Chapter of the Cloud Journey: Data protection, privacy and enhanced functionality enable enterprises to confidently expose data and applications to the cloud
Feature 1: Cutting-Edge Innovation: Red Hat OpenShift, IBM Cloud Paks and more facilitate digital transformation
Feature 2: DevOps and IBM Z: You've Come a Long Way: IBM's three-pronged DevOps approach helps organizations leverage the IBM Z platform, tools and open-source strategies
TECH Showcase: Leveraging IBM z15, Parallel Sysplex, IBM Z Open Development, zCX and more is key for modernization
Techbits: IBM Lab Services enables next-gen IBM Z and LinuxONE systems
Techbits: Ask the Expert: EKMF and pervasive encryption
Beyond the Box: Everledger CEO and Founder Leanne Kemp on running an organization with purpose
Reference Point - Global Events, Education, Resources for IBM Z
2020 IBM Z Solutions Directory
IBM Systems magazine - January/February 2020 - Intro
IBM Systems magazine - January/February 2020 - Cover1
IBM Systems magazine - January/February 2020 - Cover2
IBM Systems magazine - January/February 2020 - 1
IBM Systems magazine - January/February 2020 - 2
IBM Systems magazine - January/February 2020 - 3
IBM Systems magazine - January/February 2020 - Table of Contents
IBM Systems magazine - January/February 2020 - 5
IBM Systems magazine - January/February 2020 - Editor's Desk: A new IBM Z cloud era
IBM Systems magazine - January/February 2020 - 7
IBM Systems magazine - January/February 2020 - Currents: Bringing new talent to the mainframe workforce
IBM Systems magazine - January/February 2020 - Currents: Solutions
IBM Systems magazine - January/February 2020 - Currents: AI keeps pets engaged and entertained
IBM Systems magazine - January/February 2020 - 11
IBM Systems magazine - January/February 2020 - 12
IBM Systems magazine - January/February 2020 - 13
IBM Systems magazine - January/February 2020 - Partner POV: The flexibility of z/OS means industry interoperability, but with it comes application programming risks
IBM Systems magazine - January/February 2020 - 15
IBM Systems magazine - January/February 2020 - Hot Topics: Networking support and best practices for zCX
IBM Systems magazine - January/February 2020 - 17
IBM Systems magazine - January/February 2020 - 18
IBM Systems magazine - January/February 2020 - 19
IBM Systems magazine - January/February 2020 - Cover Story: IBM Z Integration: The Next Chapter of the Cloud Journey: Data protection, privacy and enhanced functionality enable enterprises to confidently expose data and applications to the cloud
IBM Systems magazine - January/February 2020 - 21
IBM Systems magazine - January/February 2020 - 22
IBM Systems magazine - January/February 2020 - 23
IBM Systems magazine - January/February 2020 - 24
IBM Systems magazine - January/February 2020 - 25
IBM Systems magazine - January/February 2020 - Feature 1: Cutting-Edge Innovation: Red Hat OpenShift, IBM Cloud Paks and more facilitate digital transformation
IBM Systems magazine - January/February 2020 - 27
IBM Systems magazine - January/February 2020 - 28
IBM Systems magazine - January/February 2020 - 29
IBM Systems magazine - January/February 2020 - 30
IBM Systems magazine - January/February 2020 - 31
IBM Systems magazine - January/February 2020 - Feature 2: DevOps and IBM Z: You've Come a Long Way: IBM's three-pronged DevOps approach helps organizations leverage the IBM Z platform, tools and open-source strategies
IBM Systems magazine - January/February 2020 - 33
IBM Systems magazine - January/February 2020 - 34
IBM Systems magazine - January/February 2020 - 35
IBM Systems magazine - January/February 2020 - 36
IBM Systems magazine - January/February 2020 - 37
IBM Systems magazine - January/February 2020 - 38
IBM Systems magazine - January/February 2020 - TECH Showcase: Leveraging IBM z15, Parallel Sysplex, IBM Z Open Development, zCX and more is key for modernization
IBM Systems magazine - January/February 2020 - 40
IBM Systems magazine - January/February 2020 - 41
IBM Systems magazine - January/February 2020 - 42
IBM Systems magazine - January/February 2020 - 43
IBM Systems magazine - January/February 2020 - 44
IBM Systems magazine - January/February 2020 - Techbits: IBM Lab Services enables next-gen IBM Z and LinuxONE systems
IBM Systems magazine - January/February 2020 - 46
IBM Systems magazine - January/February 2020 - Techbits: Ask the Expert: EKMF and pervasive encryption
IBM Systems magazine - January/February 2020 - Beyond the Box: Everledger CEO and Founder Leanne Kemp on running an organization with purpose
IBM Systems magazine - January/February 2020 - Cover3
IBM Systems magazine - January/February 2020 - Cover4
IBM Systems magazine - January/February 2020 - Reference Point - Global Events, Education, Resources for IBM Z
IBM Systems magazine - January/February 2020 - SD
IBM Systems magazine - January/February 2020 - 2020 IBM Z Solutions Directory
IBM Systems magazine - January/February 2020 - CoverSD2
IBM Systems magazine - January/February 2020 - SD1
IBM Systems magazine - January/February 2020 - SD2
IBM Systems magazine - January/February 2020 - SD3
IBM Systems magazine - January/February 2020 - SD4
IBM Systems magazine - January/February 2020 - CT1
IBM Systems magazine - January/February 2020 - CT2
IBM Systems magazine - January/February 2020 - SD5
IBM Systems magazine - January/February 2020 - SD6
IBM Systems magazine - January/February 2020 - SD7
IBM Systems magazine - January/February 2020 - SD8
IBM Systems magazine - January/February 2020 - SD9
IBM Systems magazine - January/February 2020 - SD10
IBM Systems magazine - January/February 2020 - SD11
IBM Systems magazine - January/February 2020 - SD12
IBM Systems magazine - January/February 2020 - SD13
IBM Systems magazine - January/February 2020 - SD14
IBM Systems magazine - January/February 2020 - SD15
IBM Systems magazine - January/February 2020 - SD16
IBM Systems magazine - January/February 2020 - SD17
IBM Systems magazine - January/February 2020 - SD18
IBM Systems magazine - January/February 2020 - SD19
IBM Systems magazine - January/February 2020 - SD20
IBM Systems magazine - January/February 2020 - SD21
IBM Systems magazine - January/February 2020 - SD22
IBM Systems magazine - January/February 2020 - SD23
IBM Systems magazine - January/February 2020 - SD24
IBM Systems magazine - January/February 2020 - SD25
IBM Systems magazine - January/February 2020 - SD26
IBM Systems magazine - January/February 2020 - SD27
IBM Systems magazine - January/February 2020 - SD28
IBM Systems magazine - January/February 2020 - SD29
IBM Systems magazine - January/February 2020 - SD30
IBM Systems magazine - January/February 2020 - SD31
IBM Systems magazine - January/February 2020 - SD32
IBM Systems magazine - January/February 2020 - SD33
IBM Systems magazine - January/February 2020 - SD34
IBM Systems magazine - January/February 2020 - SD35
IBM Systems magazine - January/February 2020 - SD36
IBM Systems magazine - January/February 2020 - SD39
IBM Systems magazine - January/February 2020 - SD40
IBM Systems magazine - January/February 2020 - SD41
IBM Systems magazine - January/February 2020 - SD42
IBM Systems magazine - January/February 2020 - SD43
IBM Systems magazine - January/February 2020 - SD44
IBM Systems magazine - January/February 2020 - SD45
IBM Systems magazine - January/February 2020 - SD46
IBM Systems magazine - January/February 2020 - SD47
IBM Systems magazine - January/February 2020 - SD48
IBM Systems magazine - January/February 2020 - SD49
IBM Systems magazine - January/February 2020 - SD50
IBM Systems magazine - January/February 2020 - SD51
IBM Systems magazine - January/February 2020 - SD52
IBM Systems magazine - January/February 2020 - SD53
IBM Systems magazine - January/February 2020 - SD54
IBM Systems magazine - January/February 2020 - SD55
IBM Systems magazine - January/February 2020 - SD56
IBM Systems magazine - January/February 2020 - CoverSD3
IBM Systems magazine - January/February 2020 - CoverSD4
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