IBM Systems magazine, Mainframe - September/October 2019 - 16

PARTNER POV

The Keys to Mainframe Vitality
Cultivate the right IT skillset to increase customer centricity

C

ustomer centricity is the
mandate of businesses across
all industries today. With
customer needs and the customer
experience driving countless digital
transformation initiatives, executive
leaders must prioritize the integration of the IBM Z* mainframe into
the connected cloud ecosystem.
The mainframe houses volumes of data about customers-
including their demographics,
preferences, behaviors and
transactions-that can be leveraged together with the platform's
extensive capabilities to deliver

a truly differentiated customer
experience. Achieving this potential requires a strong commitment
to mainframe vitality, and with it, a
focus on cultivating the right skillset within IT organizations that
realizes the vision of an integrated
mainframe and the customer centricity such integration enables.
One unfortunate reality for
many businesses is that integration
and customer centricity have been
hindered by the makeup of the
workforce. Mainframe developers
tend to be closer to retirement:
29% of mainframe developers

Jeff Henry is the vice president of the Strategy and Product Management,
Mainframe Division at Broadcom.
16 | SEPTEMBER/OCTOBER 2019 IBMSYSTEMSMAG.COM

are over 60 (bit.ly/2IUivma). The
younger segment of the workforce
is familiar with the distributed
environment and modern tools,
Ä ÈÃ!&É Ã® È%Ã&%ÉÃÄ&Ã!ÈÈ%Ã)&Ã
the traditional UI used to develop
and manage mainframe applications. Thankfully, this skills gap
is in the process of being bridged.
According to surveys conducted by
!$ÇÄ&Qî È ÃÄ ÈÃÉÉ" Ã&!%ÉÃ
with mainframe skills is an obstacle for 40% of organizations in 2018
(bit.ly/2xn6Err), down from 45% in
2017 (bit.ly/2FvrIQU).

Addressing the Skills Gap
Mainframe-based organizations,
solution providers and third parties


http://bit.ly/2IUivma http://bit.ly/2xn6Err http://bit.ly/2FvrIQU http://www.IBMSYSTEMSMAG.COM

IBM Systems magazine, Mainframe - September/October 2019

Table of Contents for the Digital Edition of IBM Systems magazine, Mainframe - September/October 2019

Table of Contents
Editor's Desk: The times, they are a-changin'
Currents: Combatting ocean pollution with blockchain
Currents: Japan's Fukui Bank transforms business and migrates to IBM Cloud
Currents: On the web
Currents: z/OS Container Extensions frequently asked questions
Currents: 'Mainframe Mike" The Game' teaches children about IBM Z
Currents: (Re)Designed to deliver
Currents: Solutions
Currents: Blockchain could improve vaccine supply chains and medical record tracking
Partner POV: Cultivate the right IT skillset to increase customer centricity
Cover Story: Innovation in Financial Services: IBM Z and LinuxONE underpin fintech efforts
Feature 1: An Agile Approach to Your Multicloud Strategy: 5 insights to consider for a successful cloud-native development experience
Feature 2: Opening the World: Open-source models enhance security, heighten control, lower costs and enable collaboration
TECH Showcase: New workloads demand extraordinary storage performance, reliability and manageability
Techbits: COBOL celebrates 60 years
Techbits: Tailored Fit Pricing for IBM Z unlocks the full power of the platform
Techbits: Ask the expert: IBM Support
Beyond the Box: IBMer Peter Relson photographs wildlife in its natural habitat
Reference Point - Global Events, Education, Resources for Power Systems
2019 Mainframe Solutions Edition Product Index
IBM Systems magazine, Mainframe - September/October 2019 - Intro
IBM Systems magazine, Mainframe - September/October 2019 - Cover1
IBM Systems magazine, Mainframe - September/October 2019 - Cover2
IBM Systems magazine, Mainframe - September/October 2019 - 1
IBM Systems magazine, Mainframe - September/October 2019 - 2
IBM Systems magazine, Mainframe - September/October 2019 - 3
IBM Systems magazine, Mainframe - September/October 2019 - Table of Contents
IBM Systems magazine, Mainframe - September/October 2019 - 5
IBM Systems magazine, Mainframe - September/October 2019 - Editor's Desk: The times, they are a-changin'
IBM Systems magazine, Mainframe - September/October 2019 - 7
IBM Systems magazine, Mainframe - September/October 2019 - Currents: Japan's Fukui Bank transforms business and migrates to IBM Cloud
IBM Systems magazine, Mainframe - September/October 2019 - Currents: z/OS Container Extensions frequently asked questions
IBM Systems magazine, Mainframe - September/October 2019 - Currents: Solutions
IBM Systems magazine, Mainframe - September/October 2019 - 11
IBM Systems magazine, Mainframe - September/October 2019 - Currents: Blockchain could improve vaccine supply chains and medical record tracking
IBM Systems magazine, Mainframe - September/October 2019 - 13
IBM Systems magazine, Mainframe - September/October 2019 - 14
IBM Systems magazine, Mainframe - September/October 2019 - 15
IBM Systems magazine, Mainframe - September/October 2019 - Partner POV: Cultivate the right IT skillset to increase customer centricity
IBM Systems magazine, Mainframe - September/October 2019 - 17
IBM Systems magazine, Mainframe - September/October 2019 - Cover Story: Innovation in Financial Services: IBM Z and LinuxONE underpin fintech efforts
IBM Systems magazine, Mainframe - September/October 2019 - 19
IBM Systems magazine, Mainframe - September/October 2019 - 20
IBM Systems magazine, Mainframe - September/October 2019 - 21
IBM Systems magazine, Mainframe - September/October 2019 - 22
IBM Systems magazine, Mainframe - September/October 2019 - 23
IBM Systems magazine, Mainframe - September/October 2019 - Feature 1: An Agile Approach to Your Multicloud Strategy: 5 insights to consider for a successful cloud-native development experience
IBM Systems magazine, Mainframe - September/October 2019 - 25
IBM Systems magazine, Mainframe - September/October 2019 - 26
IBM Systems magazine, Mainframe - September/October 2019 - 27
IBM Systems magazine, Mainframe - September/October 2019 - 28
IBM Systems magazine, Mainframe - September/October 2019 - 29
IBM Systems magazine, Mainframe - September/October 2019 - Feature 2: Opening the World: Open-source models enhance security, heighten control, lower costs and enable collaboration
IBM Systems magazine, Mainframe - September/October 2019 - 31
IBM Systems magazine, Mainframe - September/October 2019 - 32
IBM Systems magazine, Mainframe - September/October 2019 - 33
IBM Systems magazine, Mainframe - September/October 2019 - 34
IBM Systems magazine, Mainframe - September/October 2019 - 35
IBM Systems magazine, Mainframe - September/October 2019 - 36
IBM Systems magazine, Mainframe - September/October 2019 - TECH Showcase: New workloads demand extraordinary storage performance, reliability and manageability
IBM Systems magazine, Mainframe - September/October 2019 - 38
IBM Systems magazine, Mainframe - September/October 2019 - 39
IBM Systems magazine, Mainframe - September/October 2019 - 40
IBM Systems magazine, Mainframe - September/October 2019 - 41
IBM Systems magazine, Mainframe - September/October 2019 - Techbits: COBOL celebrates 60 years
IBM Systems magazine, Mainframe - September/October 2019 - Techbits: Tailored Fit Pricing for IBM Z unlocks the full power of the platform
IBM Systems magazine, Mainframe - September/October 2019 - 44
IBM Systems magazine, Mainframe - September/October 2019 - 45
IBM Systems magazine, Mainframe - September/October 2019 - Techbits: Ask the expert: IBM Support
IBM Systems magazine, Mainframe - September/October 2019 - 47
IBM Systems magazine, Mainframe - September/October 2019 - Beyond the Box: IBMer Peter Relson photographs wildlife in its natural habitat
IBM Systems magazine, Mainframe - September/October 2019 - Cover3
IBM Systems magazine, Mainframe - September/October 2019 - Cover4
IBM Systems magazine, Mainframe - September/October 2019 - Reference Point - Global Events, Education, Resources for Power Systems
IBM Systems magazine, Mainframe - September/October 2019 - 2019 Mainframe Solutions Edition Product Index
IBM Systems magazine, Mainframe - September/October 2019 - SE2
IBM Systems magazine, Mainframe - September/October 2019 - SE3
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