IBM Systems Magazine, Mainframe - July/August 2018 - 18

"We wanted to improve the services
we provide to our employees while also
finding a solution that would enable us to
avoid big IT costs from other solutions,
like Windows or Office."
-Jean-Luc Loubet, FRAIKIN Group's CIO

licensing/administration, and
breakdown coverage. 
"We make sure that all the
trucks we deliver come with all the
services you need to help run your
business. In other words, we take
care of the trucks for you. We make
sure you receive them on time. We
provide the insurance. We deliver
pretty much everything so you don't
have to be bothered with mundane
vehicle needs," Loubet says.
Supporting FRAIKIN Group's
7,000 or so customers are 180
branch offices and approximately
2,800 employees. Because of the
breadth of its reach, those offices
and employees are backed up
by robust computing resources.
At the core of these computing
resources lies an IBM z13*, which
is owned and hosted by IBM. But
that's only part of the story.
"We have to provide all of
the IT tools needed to execute
the business across our many
branches," Loubet notes. "And
all of it has to be easy for our
centralized IT organization to
manage from our headquarters to
provide our clients with the best
delivery of our many services."

Bloated Workstations
Prior to its current thin-client
environment, the company had
been using a hybrid thin-client
model of sorts. This model

included Windows* PCs and HP
Neoware systems, along with
a Citrix Receiver-based cloud
environment that allowed users
to access its remotely clustered
Microsoft Office infrastructure.
This setup did have its benefits,
including simpler workstation
support and reduced workstation
TCO. But it also had its issues,
such as no audio/visual support
on the workstations and no direct
internet access.
"Users couldn't view video,
including video conferencing.
There were also some Internet
of Things (IoT) objects in the
branches they couldn't connect
to because they didn't have direct
internet connections, aside from
Citrix intranet support. All they
had were workstations primarily
being used to communicate with
the mainframe," Loubet recalls.

Advanced Solutions
Because of these issues, FRAIKIN
Group decided in 2016 to further
refine its thin-client environment
by ditching its mainframeworkstation environment
altogether. As part of this, it
adopted Google Chromebook and
Chromebase devices-in keeping
with its larger enterprise-wide
virtual device infrastructure
initiative-and replaced its 1,500
or so Windows and Neoware

18 // JULY/AUGUST 2018 ibmsystemsmag.com

FRAIKIN Group
decided to
replace its

1,500
or so Windows
and Neoware
workstations
that had been
used to access
mainframe
applications

workstations that had been used
to access mainframe applications.
"We progressed from very
passive thin clients to Chrome
ware. As a result, users have
more advanced solutions that
will not only provide them with
access to the mainframe, but
also the solutions available
on the internet via a web
browser. That can be video,
chat, IoT resources or Google
applications," Loubet says.
When the Chrome-based
hardware was put into place,
it included the Chrome OS
and browser. Upon initial
connection to FRAIKIN Group's
cloud environment, the Google
Remote Desktop, Citrix Receiver
applets and the Salesforce
CRM browser extension were
installed, along with toolbar
links to cloud apps such as
Gmail, Google Calendar, Google
Translate and Google Maps.
The deployed Google devices
have different user bases. The
Chromebook is for mobile staff,
Android phones for sales staff,
the Chromebase for office staff
and the Chromebox for meeting
conference-room participants.
The Chrome-specific devices,
which are centrally managed
by the Chrome Device Manager,
receive automatic updates
and antivirus protection. With


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Table of Contents for the Digital Edition of IBM Systems Magazine, Mainframe - July/August 2018

Table of Contents
Editor's Desk: Transformation in the balance
Partner POV: Real-time visibility to data access is required to maintain GDPR compliance
R&D: IBM Research is providing valuable insights to tackle challenges and enable prosperity from the tip of Africa
Feature 1: Fleet of Foot: FRAIKIN Group develops a cost-effective and flexible thin-client environment
Cover Story: Radical Changes: Rabobank relies on DevOps on Z to transform its payments system
Feature 2: Developing a Business Plan: DevOps and the IBM Z Digital Transformation Model pave the way for innovation
Champions Showcase: Meet 18 of the 2018 IBM Z Champions
Hot Topics: Container Pricing for IBM Z brings predictability to cost
Solutions: IBM Z Mainfraime Virtual Tape Library, IntelliMagic Vision 8.14.2, zAdviser, DYNA-STEP Dynamic STEPLIB and ISPF Library Management 3.2
Stop Run: IBMer Karl Schmitz bridges the gap between art and computer security
Reference Point - Global Events, Education, Resources for Power Systems
2018 Mainframe Solutions Edition Product Index
IBM Systems Magazine, Mainframe - July/August 2018 - Intro
IBM Systems Magazine, Mainframe - July/August 2018 - Cover1
IBM Systems Magazine, Mainframe - July/August 2018 - Cover2
IBM Systems Magazine, Mainframe - July/August 2018 - 1
IBM Systems Magazine, Mainframe - July/August 2018 - Table of Contents
IBM Systems Magazine, Mainframe - July/August 2018 - 3
IBM Systems Magazine, Mainframe - July/August 2018 - 4
IBM Systems Magazine, Mainframe - July/August 2018 - 5
IBM Systems Magazine, Mainframe - July/August 2018 - Editor's Desk: Transformation in the balance
IBM Systems Magazine, Mainframe - July/August 2018 - 7
IBM Systems Magazine, Mainframe - July/August 2018 - Partner POV: Real-time visibility to data access is required to maintain GDPR compliance
IBM Systems Magazine, Mainframe - July/August 2018 - 9
IBM Systems Magazine, Mainframe - July/August 2018 - R&D: IBM Research is providing valuable insights to tackle challenges and enable prosperity from the tip of Africa
IBM Systems Magazine, Mainframe - July/August 2018 - 11
IBM Systems Magazine, Mainframe - July/August 2018 - 12
IBM Systems Magazine, Mainframe - July/August 2018 - 13
IBM Systems Magazine, Mainframe - July/August 2018 - 14
IBM Systems Magazine, Mainframe - July/August 2018 - 15
IBM Systems Magazine, Mainframe - July/August 2018 - Feature 1: Fleet of Foot: FRAIKIN Group develops a cost-effective and flexible thin-client environment
IBM Systems Magazine, Mainframe - July/August 2018 - 17
IBM Systems Magazine, Mainframe - July/August 2018 - 18
IBM Systems Magazine, Mainframe - July/August 2018 - 19
IBM Systems Magazine, Mainframe - July/August 2018 - 20
IBM Systems Magazine, Mainframe - July/August 2018 - 21
IBM Systems Magazine, Mainframe - July/August 2018 - Cover Story: Radical Changes: Rabobank relies on DevOps on Z to transform its payments system
IBM Systems Magazine, Mainframe - July/August 2018 - 23
IBM Systems Magazine, Mainframe - July/August 2018 - 24
IBM Systems Magazine, Mainframe - July/August 2018 - 25
IBM Systems Magazine, Mainframe - July/August 2018 - 26
IBM Systems Magazine, Mainframe - July/August 2018 - 27
IBM Systems Magazine, Mainframe - July/August 2018 - Feature 2: Developing a Business Plan: DevOps and the IBM Z Digital Transformation Model pave the way for innovation
IBM Systems Magazine, Mainframe - July/August 2018 - 29
IBM Systems Magazine, Mainframe - July/August 2018 - 30
IBM Systems Magazine, Mainframe - July/August 2018 - 31
IBM Systems Magazine, Mainframe - July/August 2018 - 32
IBM Systems Magazine, Mainframe - July/August 2018 - 33
IBM Systems Magazine, Mainframe - July/August 2018 - 34
IBM Systems Magazine, Mainframe - July/August 2018 - 35
IBM Systems Magazine, Mainframe - July/August 2018 - 36
IBM Systems Magazine, Mainframe - July/August 2018 - 37
IBM Systems Magazine, Mainframe - July/August 2018 - Champions Showcase: Meet 18 of the 2018 IBM Z Champions
IBM Systems Magazine, Mainframe - July/August 2018 - 39
IBM Systems Magazine, Mainframe - July/August 2018 - 40
IBM Systems Magazine, Mainframe - July/August 2018 - 41
IBM Systems Magazine, Mainframe - July/August 2018 - 42
IBM Systems Magazine, Mainframe - July/August 2018 - 43
IBM Systems Magazine, Mainframe - July/August 2018 - 44
IBM Systems Magazine, Mainframe - July/August 2018 - 45
IBM Systems Magazine, Mainframe - July/August 2018 - 46
IBM Systems Magazine, Mainframe - July/August 2018 - 47
IBM Systems Magazine, Mainframe - July/August 2018 - 48
IBM Systems Magazine, Mainframe - July/August 2018 - 49
IBM Systems Magazine, Mainframe - July/August 2018 - Hot Topics: Container Pricing for IBM Z brings predictability to cost
IBM Systems Magazine, Mainframe - July/August 2018 - 51
IBM Systems Magazine, Mainframe - July/August 2018 - 52
IBM Systems Magazine, Mainframe - July/August 2018 - 53
IBM Systems Magazine, Mainframe - July/August 2018 - Solutions: IBM Z Mainfraime Virtual Tape Library, IntelliMagic Vision 8.14.2, zAdviser, DYNA-STEP Dynamic STEPLIB and ISPF Library Management 3.2
IBM Systems Magazine, Mainframe - July/August 2018 - 55
IBM Systems Magazine, Mainframe - July/August 2018 - Stop Run: IBMer Karl Schmitz bridges the gap between art and computer security
IBM Systems Magazine, Mainframe - July/August 2018 - Cover3
IBM Systems Magazine, Mainframe - July/August 2018 - Cover4
IBM Systems Magazine, Mainframe - July/August 2018 - Reference Point - Global Events, Education, Resources for Power Systems
IBM Systems Magazine, Mainframe - July/August 2018 - 2018 Mainframe Solutions Edition Product Index
IBM Systems Magazine, Mainframe - July/August 2018 - SE2
IBM Systems Magazine, Mainframe - July/August 2018 - SE3
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