IBM Systems Magazine, Mainframe Edition - May/June 2011 - SB6

A Systems Agenda Client Example
Systems Agenda Consulting

O

ne client that partnered with IBM began with a few difficult challenges. IT and the

Through the Systems Agenda program, IBM invests in partnering with clients by assigning the client a Systems Agenda executive consultant at no charge. This is a large investment since most consultants support only one or a few clients. Because of the investment, clients wishing to participate in the program must be committed to true partnership. Phase one: In the initial phase of the Systems Agenda, the consultant learns about the client’s environment. This can occur via meetings or facilitated planning sessions with the CIO and senior IT leadership. Phase two: The next phase of Systems Agenda involves setting the agenda. This includes helping the client create or recalibrate strategy and build transformation roadmaps. In some cases the client has sufficient roadmaps but has struggled with execution. In those cases, the Systems Agenda team uses this phase to become familiar with existing strategies and roadmaps. Phase three: After strategies and roadmaps are set, the consultant assists in guiding execution through the roadmaps. Typically the consultant is involved for multiple years, helping sustain momentum throughout the transformation. In simple terms, the Systems Agenda consultant helps the client set strategy and build a transformation plan, and stays involved with the client for multiple years throughout the transformation. Examples of consultant involvement include: tÁ6OEFSTUBOEÁJOEVTUSZÁUSFOETÁBOEÁUIFÁDMJFOUÁ

business were disconnected. The volume of data was growing 125 percent annually. Servers numbered in the thousands and desktops numbered in the tens of thousands and were increasing. Compounding this, lack of standards and governance resulted in hundreds of unique server and desktop configurations to manage. Business felt IT was a bottleneck and IT felt business did not understand what was involved in delivering services while maintaining expected quality. As a result, various business units developed their own solutions, which only increased complexity, cost and lack of standardization. The client’s most senior leadership sensed the issues and looked toward the Systems Agenda consultant to lead and coach them through what they thought would be a disruptive transformation but one that was required to meet anticipated business demands. They assumed transformation related disruption would impact technology as well as organization and operations.

Their Agenda
The IBM consultant facilitated the creation of a joint IT/business strategy. The collaborative effort between IT and the business continued with the client instituting a quarterly meeting among 25 business leaders and 25 IT leaders to ensure ongoing alignment. Working intimately with the IT and business leadership teams, IBM was able to offer organizational and technology recommendations that reached beyond IT. In partnership, IBM and the client created transformational roadmaps to simplify storage, consolidate and standardize servers, unify the service desk, standardize and simplify desktop environments, and manage data center space and energy. The consultant remained involved to help create a central storage team and an enterprise-wide storage utility. Additionally, the consultant called upon other resources to help accelerate server consolidation efforts.

The Impact
The client benefited from the partnership via the tight linkage between IT and the business. The client also reduced storage growth and costs by implementing a centralized storage utility. It centralized the service desk, improving service while reducing costs. The server footprint decreased to less than 500 servers. Through server and storage simplification the company avoided the capital expense of building another data center.

environment tÁ#SBJOTUPSNÁXJUIÁUIFÁ$*0ÁPOÁOPOQSPEVDUÁ topics tÁ6TFÁUIFÁDMJFOUÈTÁFYJTUJOHÁTUSBUFHZÁBOEÁUSBOTformational roadmaps or help create them tÁ)FMQÁQSJPSJUJ[FÁQSPKFDUT tÁ)FMQÁSFGJOFÁQSPKFDUÁEFGJOJUJPOT tÁ)FMQÁCVJMEÁCVTJOFTTÁDBTFTÁGPSÁ*5ÁQSPKFDUT

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SERVICES BLUEPRINT



IBM Systems Magazine, Mainframe Edition - May/June 2011

Table of Contents for the Digital Edition of IBM Systems Magazine, Mainframe Edition - May/June 2011

IBM Systems Magazine, Mainframe Edition - May/June 2011
Table of Contents
Editor's Desk: Before Smartphone Applications
Data Display: Who Are You?
Insider: Minimize the Impact of Failures With Restartable Batch Applications
Focus on Storage: ProtecTIER Deduplication Saves More Data on Less Disk
Case Study: P&V Assurances Reduces Technology Costs Via VPN-Free Access
Build a Solid Foundation: The zEnterprise Delivers Value as the Cornerstone for Business Applications
Leveling the Playing Field: IBM Rational Software Advances Mainframe Development
Developer: EGL is the Ultimate for Multiplatform Programming
Solutions
Advertisers’ Index
Stop Run: Meet the 2010 Mainframe Contest Winners
Reference Point
Special Supplement: Innovate 2011
Special Supplement: Services Blueprint: IBM Systems Lab Services and Training
Special Supplement: Mainframe Special Report
IBM Systems Magazine, Mainframe Edition - May/June 2011 - Intro
IBM Systems Magazine, Mainframe Edition - May/June 2011 - IBM Systems Magazine, Mainframe Edition - May/June 2011
IBM Systems Magazine, Mainframe Edition - May/June 2011 - Cover2
IBM Systems Magazine, Mainframe Edition - May/June 2011 - 1
IBM Systems Magazine, Mainframe Edition - May/June 2011 - 2
IBM Systems Magazine, Mainframe Edition - May/June 2011 - CA1
IBM Systems Magazine, Mainframe Edition - May/June 2011 - CA2
IBM Systems Magazine, Mainframe Edition - May/June 2011 - 3
IBM Systems Magazine, Mainframe Edition - May/June 2011 - Table of Contents
IBM Systems Magazine, Mainframe Edition - May/June 2011 - 5
IBM Systems Magazine, Mainframe Edition - May/June 2011 - 6
IBM Systems Magazine, Mainframe Edition - May/June 2011 - 7
IBM Systems Magazine, Mainframe Edition - May/June 2011 - 8
IBM Systems Magazine, Mainframe Edition - May/June 2011 - 9
IBM Systems Magazine, Mainframe Edition - May/June 2011 - Editor's Desk: Before Smartphone Applications
IBM Systems Magazine, Mainframe Edition - May/June 2011 - 11
IBM Systems Magazine, Mainframe Edition - May/June 2011 - Data Display: Who Are You?
IBM Systems Magazine, Mainframe Edition - May/June 2011 - 13
IBM Systems Magazine, Mainframe Edition - May/June 2011 - Insider: Minimize the Impact of Failures With Restartable Batch Applications
IBM Systems Magazine, Mainframe Edition - May/June 2011 - 15
IBM Systems Magazine, Mainframe Edition - May/June 2011 - 16
IBM Systems Magazine, Mainframe Edition - May/June 2011 - 17
IBM Systems Magazine, Mainframe Edition - May/June 2011 - Focus on Storage: ProtecTIER Deduplication Saves More Data on Less Disk
IBM Systems Magazine, Mainframe Edition - May/June 2011 - 19
IBM Systems Magazine, Mainframe Edition - May/June 2011 - 20
IBM Systems Magazine, Mainframe Edition - May/June 2011 - 21
IBM Systems Magazine, Mainframe Edition - May/June 2011 - Case Study: P&V Assurances Reduces Technology Costs Via VPN-Free Access
IBM Systems Magazine, Mainframe Edition - May/June 2011 - 23
IBM Systems Magazine, Mainframe Edition - May/June 2011 - 24
IBM Systems Magazine, Mainframe Edition - May/June 2011 - 25
IBM Systems Magazine, Mainframe Edition - May/June 2011 - Build a Solid Foundation: The zEnterprise Delivers Value as the Cornerstone for Business Applications
IBM Systems Magazine, Mainframe Edition - May/June 2011 - 27
IBM Systems Magazine, Mainframe Edition - May/June 2011 - 28
IBM Systems Magazine, Mainframe Edition - May/June 2011 - 29
IBM Systems Magazine, Mainframe Edition - May/June 2011 - Leveling the Playing Field: IBM Rational Software Advances Mainframe Development
IBM Systems Magazine, Mainframe Edition - May/June 2011 - 31
IBM Systems Magazine, Mainframe Edition - May/June 2011 - 32
IBM Systems Magazine, Mainframe Edition - May/June 2011 - 33
IBM Systems Magazine, Mainframe Edition - May/June 2011 - Developer: EGL is the Ultimate for Multiplatform Programming
IBM Systems Magazine, Mainframe Edition - May/June 2011 - 35
IBM Systems Magazine, Mainframe Edition - May/June 2011 - 36
IBM Systems Magazine, Mainframe Edition - May/June 2011 - 37
IBM Systems Magazine, Mainframe Edition - May/June 2011 - Advertisers’ Index
IBM Systems Magazine, Mainframe Edition - May/June 2011 - 39
IBM Systems Magazine, Mainframe Edition - May/June 2011 - Stop Run: Meet the 2010 Mainframe Contest Winners
IBM Systems Magazine, Mainframe Edition - May/June 2011 - Cover3
IBM Systems Magazine, Mainframe Edition - May/June 2011 - Cover4
IBM Systems Magazine, Mainframe Edition - May/June 2011 - Reference Point
IBM Systems Magazine, Mainframe Edition - May/June 2011 - RF2
IBM Systems Magazine, Mainframe Edition - May/June 2011 - Special Supplement: Innovate 2011
IBM Systems Magazine, Mainframe Edition - May/June 2011 - I2
IBM Systems Magazine, Mainframe Edition - May/June 2011 - I3
IBM Systems Magazine, Mainframe Edition - May/June 2011 - I4
IBM Systems Magazine, Mainframe Edition - May/June 2011 - I5
IBM Systems Magazine, Mainframe Edition - May/June 2011 - I6
IBM Systems Magazine, Mainframe Edition - May/June 2011 - I7
IBM Systems Magazine, Mainframe Edition - May/June 2011 - I8
IBM Systems Magazine, Mainframe Edition - May/June 2011 - Special Supplement: Services Blueprint: IBM Systems Lab Services and Training
IBM Systems Magazine, Mainframe Edition - May/June 2011 - SBCover2
IBM Systems Magazine, Mainframe Edition - May/June 2011 - SB1
IBM Systems Magazine, Mainframe Edition - May/June 2011 - SB2
IBM Systems Magazine, Mainframe Edition - May/June 2011 - SB3
IBM Systems Magazine, Mainframe Edition - May/June 2011 - SB4
IBM Systems Magazine, Mainframe Edition - May/June 2011 - SB5
IBM Systems Magazine, Mainframe Edition - May/June 2011 - SB6
IBM Systems Magazine, Mainframe Edition - May/June 2011 - SB7
IBM Systems Magazine, Mainframe Edition - May/June 2011 - SB8
IBM Systems Magazine, Mainframe Edition - May/June 2011 - SB9
IBM Systems Magazine, Mainframe Edition - May/June 2011 - SB10
IBM Systems Magazine, Mainframe Edition - May/June 2011 - SB11
IBM Systems Magazine, Mainframe Edition - May/June 2011 - SB12
IBM Systems Magazine, Mainframe Edition - May/June 2011 - SB13
IBM Systems Magazine, Mainframe Edition - May/June 2011 - SB14
IBM Systems Magazine, Mainframe Edition - May/June 2011 - SB15
IBM Systems Magazine, Mainframe Edition - May/June 2011 - SB16
IBM Systems Magazine, Mainframe Edition - May/June 2011 - SBCover3
IBM Systems Magazine, Mainframe Edition - May/June 2011 - SBCover4
IBM Systems Magazine, Mainframe Edition - May/June 2011 - Special Supplement: Mainframe Special Report
IBM Systems Magazine, Mainframe Edition - May/June 2011 - MFSR2
IBM Systems Magazine, Mainframe Edition - May/June 2011 - MFSR3
IBM Systems Magazine, Mainframe Edition - May/June 2011 - MFSR4
IBM Systems Magazine, Mainframe Edition - May/June 2011 - MFSR5
IBM Systems Magazine, Mainframe Edition - May/June 2011 - MFSR6
IBM Systems Magazine, Mainframe Edition - May/June 2011 - MFSR7
IBM Systems Magazine, Mainframe Edition - May/June 2011 - MFSR8
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