IBM Systems Magazine, Mainframe digital edition - September/October 2009 - (Page 25) Once the decision was made to go with the IBM solution in October 2007, Transzap took possession of the System z in November 2007. All of the acquisition and delivery took place directly through an IBM representative, with no business partners involved. The only other company Transzap dealt with was VM Resources, also recommended by the IBM representative, to help the company understand how to configure the mainframe in terms of partitions and building golden images for its Linux virtual machines. That most of the hardware, including the System z9 and an IBM System Storage* DS6000*, and much of the software, including WebSphere*, came directly from IBM was also a deal sealer. With IBM also committed to providing the first line of support for the other major software components, including SUSE Linux Enterprise Server and Oracle Enterprise Edition, this would help the company avoid the “don’t-blame-me” finger pointing that had happened in the past. In fact, when there were performance issues with the System z9 BC after it went live in June 2008, IBM pulled a critical-situation team together and had it active within 24 hours. As Marts remembers, “We didn’t know what the issue was. It could have been how we configured the System z, how we had installed z/VM, how we were allocating memor y and CPU resources, or how Oracle had been deployed. So IBM pulled a team together to support us, and they pulled in resources from systems, storage, Linux, VM. They even brought in Oracle resources. We had their full attention for an extended period of time, and they stayed with us on a regular basis throughout that issue.” On another occasion, the System z “phoned home,” as Marts puts it, and notified IBM of a hard-drive failure. An IBM engineer immediately called Transzap’s IT manager and told him he could be there in 15 minutes to rectify the situation, asking if he should come in that night or wait until the morning. “Our experience has been excellent as far as the system self-maintaining itself and having a lot of redundancies built into it. That represents world-class reliability,” Marts says. As a result of this type of attention to detail and situation rectification, Oildex’s uptime has been steadily increasing, and the company expects to be delivering 99.9 percent availability by the end of 2009, well beyond its official 99.5-percent SLA agreement. This is true even as Transzap grows, adding new clients and systems. Using a golden image of the Linux virtual machines, the company can simply deploy an additional database SEPTEMBER/OCTOBER 2009 ibmsystemsmag.com/mainframe 25 http://www.colesoft.com http://www.colesoft.com http://www.ibmsystemsmag.com/mainframe Table of Contents for the Digital Edition of IBM Systems Magazine, Mainframe digital edition - August/September 2009 IBM Systems Magazine, Mainframe digital edition - August/September 2009 Editor's Desk: IBM Makes it Easy to be Green Focus on Storage: System z, DS8000 and Tivoli Provide a Complete Encryption Package Trends: CICS Transaction Server 4.1 Helps Organizations, Compete, Comply and Control Case Study: Transzap Consolidates its Oracle Databases in a Virtualized Linux on Mainframe Environment Cover Story: IBM Poughkeepsie Green Data Center Showcases a Dynamic Infrastructure Feature: IBM Study Reveals the System z10 Provides a Cheaper, Easier-to-Manage Cloud Solution Feature: Women in IT Team Up to Succeed Developer: Process XML Documents Within COBOL and DB2 SSDs Are Integral to Enterprise Storage Infrastructures Product News Advertiser Index Stop Run: Gordon Bruce Talks His Way Into a High-Profile IT Gig Reference Point 2010 Mainframe Buyer's Guide IBM Systems Magazine, Mainframe digital edition - August/September 2009 IBM Systems Magazine, Mainframe digital edition - August/September 2009 - (Page Intro) IBM Systems Magazine, Mainframe digital edition - August/September 2009 - IBM Systems Magazine, Mainframe digital edition - August/September 2009 (Page Cover1) IBM Systems Magazine, Mainframe digital edition - August/September 2009 - IBM Systems Magazine, Mainframe digital edition - August/September 2009 (Page Cover2) IBM Systems Magazine, Mainframe digital edition - August/September 2009 - IBM Systems Magazine, Mainframe digital edition - August/September 2009 (Page 1) IBM Systems Magazine, Mainframe digital edition - August/September 2009 - IBM Systems Magazine, Mainframe digital edition - August/September 2009 (Page 2) IBM Systems Magazine, Mainframe digital edition - August/September 2009 - IBM Systems Magazine, Mainframe digital edition - August/September 2009 (Page 3) IBM Systems Magazine, Mainframe digital edition - August/September 2009 - IBM Systems Magazine, Mainframe digital edition - August/September 2009 (Page 4) IBM Systems Magazine, Mainframe digital edition - August/September 2009 - IBM Systems Magazine, Mainframe digital edition - August/September 2009 (Page 5) IBM Systems Magazine, Mainframe digital edition - August/September 2009 - IBM Systems Magazine, Mainframe digital edition - August/September 2009 (Page 6) IBM Systems Magazine, Mainframe digital edition - August/September 2009 - IBM Systems Magazine, Mainframe digital edition - August/September 2009 (Page 7) IBM Systems Magazine, Mainframe digital edition - August/September 2009 - Editor's Desk: IBM Makes it Easy to be Green (Page 8) IBM Systems Magazine, Mainframe digital edition - August/September 2009 - Editor's Desk: IBM Makes it Easy to be Green (Page 9) IBM Systems Magazine, Mainframe digital edition - August/September 2009 - Focus on Storage: System z, DS8000 and Tivoli Provide a Complete Encryption Package (Page 10) IBM Systems Magazine, Mainframe digital edition - August/September 2009 - Focus on Storage: System z, DS8000 and Tivoli Provide a Complete Encryption Package (Page 11) IBM Systems Magazine, Mainframe digital edition - August/September 2009 - Focus on Storage: System z, DS8000 and Tivoli Provide a Complete Encryption Package (Page 12) IBM Systems Magazine, Mainframe digital edition - August/September 2009 - Focus on Storage: System z, DS8000 and Tivoli Provide a Complete Encryption Package (Page 13) IBM Systems Magazine, Mainframe digital edition - August/September 2009 - Focus on Storage: System z, DS8000 and Tivoli Provide a Complete Encryption Package (Page 14) IBM Systems Magazine, Mainframe digital edition - August/September 2009 - Focus on Storage: System z, DS8000 and Tivoli Provide a Complete Encryption Package (Page 15) IBM Systems Magazine, Mainframe digital edition - August/September 2009 - Trends: CICS Transaction Server 4.1 Helps Organizations, Compete, Comply and Control (Page 16) IBM Systems Magazine, Mainframe digital edition - August/September 2009 - Trends: CICS Transaction Server 4.1 Helps Organizations, Compete, Comply and Control (Page 17) IBM Systems Magazine, Mainframe digital edition - August/September 2009 - Trends: CICS Transaction Server 4.1 Helps Organizations, Compete, Comply and Control (Page 18) IBM Systems Magazine, Mainframe digital edition - August/September 2009 - Trends: CICS Transaction Server 4.1 Helps Organizations, Compete, Comply and Control (Page 19) IBM Systems Magazine, Mainframe digital edition - August/September 2009 - Trends: CICS Transaction Server 4.1 Helps Organizations, Compete, Comply and Control (Page 20) IBM Systems Magazine, Mainframe digital edition - August/September 2009 - Trends: CICS Transaction Server 4.1 Helps Organizations, Compete, Comply and Control (Page 21) IBM Systems Magazine, Mainframe digital edition - August/September 2009 - Case Study: Transzap Consolidates its Oracle Databases in a Virtualized Linux on Mainframe Environment (Page 22) IBM Systems Magazine, Mainframe digital edition - August/September 2009 - Case Study: Transzap Consolidates its Oracle Databases in a Virtualized Linux on Mainframe Environment (Page 23) IBM Systems Magazine, Mainframe digital edition - August/September 2009 - Case Study: Transzap Consolidates its Oracle Databases in a Virtualized Linux on Mainframe Environment (Page 24) IBM Systems Magazine, Mainframe digital edition - August/September 2009 - Case Study: Transzap Consolidates its Oracle Databases in a Virtualized Linux on Mainframe Environment (Page 25) IBM Systems Magazine, Mainframe digital edition - August/September 2009 - Case Study: Transzap Consolidates its Oracle Databases in a Virtualized Linux on Mainframe Environment (Page 26) IBM Systems Magazine, Mainframe digital edition - August/September 2009 - Case Study: Transzap Consolidates its Oracle Databases in a Virtualized Linux on Mainframe Environment (Page 27) IBM Systems Magazine, Mainframe digital edition - August/September 2009 - Cover Story: IBM Poughkeepsie Green Data Center Showcases a Dynamic Infrastructure (Page 28) IBM Systems Magazine, Mainframe digital edition - August/September 2009 - Cover Story: IBM Poughkeepsie Green Data Center Showcases a Dynamic Infrastructure (Page 29) IBM Systems Magazine, Mainframe digital edition - August/September 2009 - Cover Story: IBM Poughkeepsie Green Data Center Showcases a Dynamic Infrastructure (Page 30) IBM Systems Magazine, Mainframe digital edition - August/September 2009 - Cover Story: IBM Poughkeepsie Green Data Center Showcases a Dynamic Infrastructure (Page 31) IBM Systems Magazine, Mainframe digital edition - August/September 2009 - Cover Story: IBM Poughkeepsie Green Data Center Showcases a Dynamic Infrastructure (Page 32) IBM Systems Magazine, Mainframe digital edition - August/September 2009 - Cover Story: IBM Poughkeepsie Green Data Center Showcases a Dynamic Infrastructure (Page 33) IBM Systems Magazine, Mainframe digital edition - August/September 2009 - Cover Story: IBM Poughkeepsie Green Data Center Showcases a Dynamic Infrastructure (Page 34) IBM Systems Magazine, Mainframe digital edition - August/September 2009 - Cover Story: IBM Poughkeepsie Green Data Center Showcases a Dynamic Infrastructure (Page 35) IBM Systems Magazine, Mainframe digital edition - August/September 2009 - Feature: IBM Study Reveals the System z10 Provides a Cheaper, Easier-to-Manage Cloud Solution (Page 36) IBM Systems Magazine, Mainframe digital edition - August/September 2009 - Feature: IBM Study Reveals the System z10 Provides a Cheaper, Easier-to-Manage Cloud Solution (Page 37) IBM Systems Magazine, Mainframe digital edition - August/September 2009 - Feature: IBM Study Reveals the System z10 Provides a Cheaper, Easier-to-Manage Cloud Solution (Page 38) IBM Systems Magazine, Mainframe digital edition - August/September 2009 - Feature: IBM Study Reveals the System z10 Provides a Cheaper, Easier-to-Manage Cloud Solution (Page 39) IBM Systems Magazine, Mainframe digital edition - August/September 2009 - Feature: IBM Study Reveals the System z10 Provides a Cheaper, Easier-to-Manage Cloud Solution (Page 40) IBM Systems Magazine, Mainframe digital edition - August/September 2009 - Feature: IBM Study Reveals the System z10 Provides a Cheaper, Easier-to-Manage Cloud Solution (Page 41) IBM Systems Magazine, Mainframe digital edition - August/September 2009 - Feature: Women in IT Team Up to Succeed (Page 42) IBM Systems Magazine, Mainframe digital edition - August/September 2009 - Feature: Women in IT Team Up to Succeed (Page 43) IBM Systems Magazine, Mainframe digital edition - August/September 2009 - Feature: Women in IT Team Up to Succeed (Page 44) IBM Systems Magazine, Mainframe digital edition - August/September 2009 - Feature: Women in IT Team Up to Succeed (Page 45) IBM Systems Magazine, Mainframe digital edition - August/September 2009 - Developer: Process XML Documents Within COBOL and DB2 (Page 46) IBM Systems Magazine, Mainframe digital edition - August/September 2009 - Developer: Process XML Documents Within COBOL and DB2 (Page 47) IBM Systems Magazine, Mainframe digital edition - August/September 2009 - Developer: Process XML Documents Within COBOL and DB2 (Page 48) IBM Systems Magazine, Mainframe digital edition - August/September 2009 - Developer: Process XML Documents Within COBOL and DB2 (Page 49) IBM Systems Magazine, Mainframe digital edition - August/September 2009 - SSDs Are Integral to Enterprise Storage Infrastructures (Page 50) IBM Systems Magazine, Mainframe digital edition - August/September 2009 - SSDs Are Integral to Enterprise Storage Infrastructures (Page 51) IBM Systems Magazine, Mainframe digital edition - August/September 2009 - SSDs Are Integral to Enterprise Storage Infrastructures (Page 52) IBM Systems Magazine, Mainframe digital edition - August/September 2009 - SSDs Are Integral to Enterprise Storage Infrastructures (Page 53) IBM Systems Magazine, Mainframe digital edition - August/September 2009 - Product News (Page 54) IBM Systems Magazine, Mainframe digital edition - August/September 2009 - Advertiser Index (Page 55) IBM Systems Magazine, Mainframe digital edition - August/September 2009 - Stop Run: Gordon Bruce Talks His Way Into a High-Profile IT Gig (Page 56) IBM Systems Magazine, Mainframe digital edition - August/September 2009 - Stop Run: Gordon Bruce Talks His Way Into a High-Profile IT Gig (Page 57) IBM Systems Magazine, Mainframe digital edition - 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