IBM Systems Magazine, Mainframe digital edition - September/October 2009 - 24

Up Close CUSTOMER: Transzap Inc. HEADQUARTERS: Denver BUSINESS: SaaS provider for the energy industry HARDWARE: An IBM System z9 Business Class SOFTWARE: Transzap’s Oildex suite of workflow, data exchange and business intelligence applications; Oracle Enterprise Edition, WebSphere Application Server; z/VM CHALLENGE: Dealing with multiple databases on multiple platforms in a distributed environment SOLUTION: Using a Linux OS-only IBM System z9 server to consolidate its Oracle databases in a highly virtualized, controlled and reliable environment “These ser vices, are designed to handle the data needs of energy companies for processing their revenue, production and expenses,” notes Karey Goebel, vice president of marketing with Transzap. “Take our e-payables solution, for example. When a company signs up with us, we provide them with an electronic workflow platform so they can efficiently process invoices. And we work with the company to identify vendors from which they’d like to receive digital invoices. Next we work with those vendors to help them submit their invoices electronically. All of our services are built upon this foundation, providing companies with an efficient way to exchange business data and delivering workflow tools that improve productivity.” Thanks to these types of SaaS-based service offerings, Oildex users avoid owning and administrating expensive premise-based applications, database software and additional hardware to support their operations. When combined with the immediate access to critical data the Oildex suite provides, these key benefits allow Transzap customers to improve productivity and reduce labor costs, save money and improve internal workflow management. To support this, Transzap had been hosting its Oracle database environment—as well as its applications—on a series of Linux OS-enabled Intel technology-based servers. Initially, this appeared to be a cost-effective way to host its database instances, with cheaper up-front costs related in particular to the servers. Over time, however, it became clear this type of environment was lacking in several ways. One had to do with company growth. Because Transzap was continuously taking on new customers, it had to also continuously add new servers to meet demand. This was becoming increasingly costly, especially as it pertained to maintenance. As David Marts, vice president of operations with Transzap, explains, “As we added more servers to the mix, we made our 24 SEPTEMBER/OCTOBER 2009 systems-management issues more complex, and we had concerns about what that meant about the reliability of these platforms.” And those fears about reliability were well founded. In 2007, the company experienced two significant outages. As it tried to fix these issues, none of its vendors would accept responsibility, preferring instead to point fingers at each other. This meant Transzap had to act as its own systems integrator and determine what caused these failures on its own. This hampered system recovery and meant the company was having trouble meeting its high-performance computing service level agreement (SLA) term. Many outsourcers have SLAs, but they don’t necessarily back them up with any tangible costs for not meeting them. Transzap does. In fact, it will issue credits to effected customers if the company doesn’t meet its SLAs. “That’s a commitment on our part to give our customers assurance that if they do business with us, we’ll not only support them to the best of our ability, but also pay a price if we don’t succeed,” Marts says. More important is the impact outages such as these had on Oildex users. For example, SPENDWORKS is considered one of the company’s most mission-critical services. If it goes down, customers can’t process their invoices. This can have a direct influence on Transzap customers’ entire business operations. “Our SLA agreement calls for 99.5-percent application availability, but internally, our objective is 99.7 percent,” Marts says. Another issue dealt with Oracle database-licensing fees, which are based on the number of CPUs in use. Because Transzap was running Oracle on quite a few CPUs—with that number only increasing as the company continued to grow—that cost was spiraling out of control. These and other issues the company was experiencing prompted it to begin reconsidering its IT infrastructure, with an eye toward migrating its databases to a more reliable, flexible, scalable and virtualized environment. A Deal Sealer After exploring several possible alternatives, including using dedicated UNIX* OS-based boxes, Transzap decided to take a longer look at the System z9* Business Class. The platform was stable, scalable and virtualizable—meeting many of the company’s replacement requirements. A key deciding factor is the capability to run Oracle on Linux in a virtualized environment using the System z* Integrated Facility for Linux (IFL). This was a boon, because Oracle would charge only for the IFLs on which its database instances were installed, no matter how many times it was virtualized on guest Linux servers. Instead of paying licensing fees for the one production and six non-production Oracle instances on a per-CPU basis, it could whittle that number down to three licenses for its three IFLs, even though the company is going to up that number of Oracle instances to 10 using z/VM* to virtualize them. “This TCO aspect of the Oracle licensing kind of sealed the deal for us,” Marts says. ibmsystemsmag.com/mainframe

IBM Systems Magazine, Mainframe digital edition - September/October 2009

Table of Contents for the Digital Edition of IBM Systems Magazine, Mainframe digital edition - September/October 2009

IBM Systems Magazine, Mainframe digital edition - September/October 2009
Table of Contents
Editor's Desk: IBM Makes it Easy to be Green
Focus on Storage: System z, DS8000 and Tivoli Provide a Complete Encryption Package
Trends: CICS Transaction Server 4.1 Helps Organizations, Compete, Comply and Control
Case Study: Transzap Consolidates its Oracle Databases in a Virtualized Linux on Mainframe Environment
Cover Story: IBM Poughkeepsie Green Data Center Showcases a Dynamic Infrastructure
Feature: IBM Study Reveals the System z10 Provides a Cheaper, Easier-to-Manage Cloud Solution
Feature: Women in IT Team Up to Succeed
Developer: Process XML Documents Within COBOL and DB2
SSDs Are Integral to Enterprise Storage Infrastructures
Product News
Advertiser Index
Stop Run: Gordon Bruce Talks His Way Into a High-Profile IT Gig
Reference Point
2010 Mainframe Buyer's Guide
COMPANY SHOWCASES: Learn more about some of the companies that develop and sell products for the mainframe
PRODUCT + SERVICE LAUNCHES: Get in-depth descriptions of some products in the guide
SUCCESS STORIES: These real-world examples show how mainframe business partners bring real value to companies
USING THE PRODUCT + SERVICE DIRECTORY: How to navigate the listings
Product + Service Directory: Hardware Listings
Product + Service Directory: Software Listings
Product + Service Directory: Services Listings
Product + Service Directory: Education Listings
INDEXES
IBM Systems Magazine, Mainframe digital edition - September/October 2009 - Intro
IBM Systems Magazine, Mainframe digital edition - September/October 2009 - IBM Systems Magazine, Mainframe digital edition - September/October 2009
IBM Systems Magazine, Mainframe digital edition - September/October 2009 - Cover2
IBM Systems Magazine, Mainframe digital edition - September/October 2009 - 1
IBM Systems Magazine, Mainframe digital edition - September/October 2009 - Table of Contents
IBM Systems Magazine, Mainframe digital edition - September/October 2009 - 3
IBM Systems Magazine, Mainframe digital edition - September/October 2009 - 4
IBM Systems Magazine, Mainframe digital edition - September/October 2009 - 5
IBM Systems Magazine, Mainframe digital edition - September/October 2009 - 6
IBM Systems Magazine, Mainframe digital edition - September/October 2009 - 7
IBM Systems Magazine, Mainframe digital edition - September/October 2009 - Editor's Desk: IBM Makes it Easy to be Green
IBM Systems Magazine, Mainframe digital edition - September/October 2009 - 9
IBM Systems Magazine, Mainframe digital edition - September/October 2009 - Focus on Storage: System z, DS8000 and Tivoli Provide a Complete Encryption Package
IBM Systems Magazine, Mainframe digital edition - September/October 2009 - 11
IBM Systems Magazine, Mainframe digital edition - September/October 2009 - 12
IBM Systems Magazine, Mainframe digital edition - September/October 2009 - 13
IBM Systems Magazine, Mainframe digital edition - September/October 2009 - 14
IBM Systems Magazine, Mainframe digital edition - September/October 2009 - 15
IBM Systems Magazine, Mainframe digital edition - September/October 2009 - Trends: CICS Transaction Server 4.1 Helps Organizations, Compete, Comply and Control
IBM Systems Magazine, Mainframe digital edition - September/October 2009 - 17
IBM Systems Magazine, Mainframe digital edition - September/October 2009 - 18
IBM Systems Magazine, Mainframe digital edition - September/October 2009 - 19
IBM Systems Magazine, Mainframe digital edition - September/October 2009 - 20
IBM Systems Magazine, Mainframe digital edition - September/October 2009 - 21
IBM Systems Magazine, Mainframe digital edition - September/October 2009 - Case Study: Transzap Consolidates its Oracle Databases in a Virtualized Linux on Mainframe Environment
IBM Systems Magazine, Mainframe digital edition - September/October 2009 - 23
IBM Systems Magazine, Mainframe digital edition - September/October 2009 - 24
IBM Systems Magazine, Mainframe digital edition - September/October 2009 - 25
IBM Systems Magazine, Mainframe digital edition - September/October 2009 - 26
IBM Systems Magazine, Mainframe digital edition - September/October 2009 - 27
IBM Systems Magazine, Mainframe digital edition - September/October 2009 - Cover Story: IBM Poughkeepsie Green Data Center Showcases a Dynamic Infrastructure
IBM Systems Magazine, Mainframe digital edition - September/October 2009 - 29
IBM Systems Magazine, Mainframe digital edition - September/October 2009 - 30
IBM Systems Magazine, Mainframe digital edition - September/October 2009 - 31
IBM Systems Magazine, Mainframe digital edition - September/October 2009 - 32
IBM Systems Magazine, Mainframe digital edition - September/October 2009 - 33
IBM Systems Magazine, Mainframe digital edition - September/October 2009 - 34
IBM Systems Magazine, Mainframe digital edition - September/October 2009 - 35
IBM Systems Magazine, Mainframe digital edition - September/October 2009 - Feature: IBM Study Reveals the System z10 Provides a Cheaper, Easier-to-Manage Cloud Solution
IBM Systems Magazine, Mainframe digital edition - September/October 2009 - 37
IBM Systems Magazine, Mainframe digital edition - September/October 2009 - 38
IBM Systems Magazine, Mainframe digital edition - September/October 2009 - 39
IBM Systems Magazine, Mainframe digital edition - September/October 2009 - 40
IBM Systems Magazine, Mainframe digital edition - September/October 2009 - 41
IBM Systems Magazine, Mainframe digital edition - September/October 2009 - Feature: Women in IT Team Up to Succeed
IBM Systems Magazine, Mainframe digital edition - September/October 2009 - 43
IBM Systems Magazine, Mainframe digital edition - September/October 2009 - 44
IBM Systems Magazine, Mainframe digital edition - September/October 2009 - BRC1
IBM Systems Magazine, Mainframe digital edition - September/October 2009 - BRC2
IBM Systems Magazine, Mainframe digital edition - September/October 2009 - 45
IBM Systems Magazine, Mainframe digital edition - September/October 2009 - Developer: Process XML Documents Within COBOL and DB2
IBM Systems Magazine, Mainframe digital edition - September/October 2009 - 47
IBM Systems Magazine, Mainframe digital edition - September/October 2009 - 48
IBM Systems Magazine, Mainframe digital edition - September/October 2009 - 49
IBM Systems Magazine, Mainframe digital edition - September/October 2009 - SSDs Are Integral to Enterprise Storage Infrastructures
IBM Systems Magazine, Mainframe digital edition - September/October 2009 - 51
IBM Systems Magazine, Mainframe digital edition - September/October 2009 - 52
IBM Systems Magazine, Mainframe digital edition - September/October 2009 - 53
IBM Systems Magazine, Mainframe digital edition - September/October 2009 - Product News
IBM Systems Magazine, Mainframe digital edition - September/October 2009 - Advertiser Index
IBM Systems Magazine, Mainframe digital edition - September/October 2009 - Stop Run: Gordon Bruce Talks His Way Into a High-Profile IT Gig
IBM Systems Magazine, Mainframe digital edition - September/October 2009 - Cover3
IBM Systems Magazine, Mainframe digital edition - September/October 2009 - Cover4
IBM Systems Magazine, Mainframe digital edition - September/October 2009 - Reference Point
IBM Systems Magazine, Mainframe digital edition - September/October 2009 - RF2
IBM Systems Magazine, Mainframe digital edition - September/October 2009 - 2010 Mainframe Buyer's Guide
IBM Systems Magazine, Mainframe digital edition - September/October 2009 - BGCover2
IBM Systems Magazine, Mainframe digital edition - September/October 2009 - BG1
IBM Systems Magazine, Mainframe digital edition - September/October 2009 - BG2
IBM Systems Magazine, Mainframe digital edition - September/October 2009 - BG3
IBM Systems Magazine, Mainframe digital edition - September/October 2009 - BG4
IBM Systems Magazine, Mainframe digital edition - September/October 2009 - BG5
IBM Systems Magazine, Mainframe digital edition - September/October 2009 - COMPANY SHOWCASES: Learn more about some of the companies that develop and sell products for the mainframe
IBM Systems Magazine, Mainframe digital edition - September/October 2009 - BG7
IBM Systems Magazine, Mainframe digital edition - September/October 2009 - BG8
IBM Systems Magazine, Mainframe digital edition - September/October 2009 - BG9
IBM Systems Magazine, Mainframe digital edition - September/October 2009 - BG10
IBM Systems Magazine, Mainframe digital edition - September/October 2009 - BG11
IBM Systems Magazine, Mainframe digital edition - September/October 2009 - BG12
IBM Systems Magazine, Mainframe digital edition - September/October 2009 - BG13
IBM Systems Magazine, Mainframe digital edition - September/October 2009 - PRODUCT + SERVICE LAUNCHES: Get in-depth descriptions of some products in the guide
IBM Systems Magazine, Mainframe digital edition - September/October 2009 - BG15
IBM Systems Magazine, Mainframe digital edition - September/October 2009 - SUCCESS STORIES: These real-world examples show how mainframe business partners bring real value to companies
IBM Systems Magazine, Mainframe digital edition - September/October 2009 - BG17
IBM Systems Magazine, Mainframe digital edition - September/October 2009 - BG18
IBM Systems Magazine, Mainframe digital edition - September/October 2009 - USING THE PRODUCT + SERVICE DIRECTORY: How to navigate the listings
IBM Systems Magazine, Mainframe digital edition - September/October 2009 - Product + Service Directory: Hardware Listings
IBM Systems Magazine, Mainframe digital edition - September/October 2009 - BG21
IBM Systems Magazine, Mainframe digital edition - September/October 2009 - Product + Service Directory: Software Listings
IBM Systems Magazine, Mainframe digital edition - September/October 2009 - BG23
IBM Systems Magazine, Mainframe digital edition - September/October 2009 - BG24
IBM Systems Magazine, Mainframe digital edition - September/October 2009 - BG25
IBM Systems Magazine, Mainframe digital edition - September/October 2009 - BG26
IBM Systems Magazine, Mainframe digital edition - September/October 2009 - BG27
IBM Systems Magazine, Mainframe digital edition - September/October 2009 - BG28
IBM Systems Magazine, Mainframe digital edition - September/October 2009 - BG29
IBM Systems Magazine, Mainframe digital edition - September/October 2009 - BG30
IBM Systems Magazine, Mainframe digital edition - September/October 2009 - BG31
IBM Systems Magazine, Mainframe digital edition - September/October 2009 - BG32
IBM Systems Magazine, Mainframe digital edition - September/October 2009 - BG33
IBM Systems Magazine, Mainframe digital edition - September/October 2009 - BG34
IBM Systems Magazine, Mainframe digital edition - September/October 2009 - BG35
IBM Systems Magazine, Mainframe digital edition - September/October 2009 - BG36
IBM Systems Magazine, Mainframe digital edition - September/October 2009 - BG37
IBM Systems Magazine, Mainframe digital edition - September/October 2009 - Product + Service Directory: Services Listings
IBM Systems Magazine, Mainframe digital edition - September/October 2009 - Product + Service Directory: Education Listings
IBM Systems Magazine, Mainframe digital edition - September/October 2009 - INDEXES
IBM Systems Magazine, Mainframe digital edition - September/October 2009 - BGCover3
IBM Systems Magazine, Mainframe digital edition - September/October 2009 - BGCover4
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