IBM Systems magazine, IBM Z Sept/Oct 2020 - 26

see that as much in other roles. We're
in the trenches together working as a
team with many of my peers for well
over a decade. We may not always
agree on everything, but we have an
amazing amount of mutual respect
for each other. Of course, this also
says a lot about the organization I'm
a part of and our company's leadership. When you match a great organizational culture with a technology
that helps to grow the business over
the course of decades, good things
are sure to happen.
ISM: What features of IBM Z are
most beneficial, and why is it
important to spread awareness
about them?
TK: Because I'm on the resiliency
team, of course I'm going to say
resiliency. But honestly, that's
what really sets IBM Z apart.
Resiliency and security are key.
You want your business-critical
workloads to be available as much
as possible and able to withstand
whatever life throws your way. We
often hear stories about squirrels
in power lines causing disruptions
in services, which means that
literally, the world's economy must
be able to defend itself against
%#'$$É%NÃ4Éî$%&Ã%&É"Ã&!ÃÄ( ÃÄÃ
super-resilient enterprise is to set
up a cluster of mainframes using
Parallel Sysplex.
PA: While, of course, resiliency and
security stand out, and it's what
Black Knight and other users count
on from IBM Z, I'm going to step
back a bit and say that maturity-in
the people, our process and in the
&ÉÇ !!1L% ®ÇÄ &1ÃÆÉ É®&%Ã
the business. I'm not just referring
to Black Knight employees, but
people at IBM, Broadcom and all of
the other vendors that have been in
the industry a long time. We aren't
just talking about a server running a
single application supporting a line
of business, but a machine that can
support the entire line of business
or bring it to a screeching halt if not
managed properly.

"I went from planning
to work at IBM for two
or three years to falling
in love with these cool
pieces of hardware that
run the world's economy.
Now, I'm working on
planning my entire career
path at IBM."
-Tyler King, design lead, IBM Z Resiliency and System Recovery Boost

ISM: What business benefits have
you seen from agility? How did the
IBM Z platform provide you the agility needed throughout the pandemic
and in the near future?
TK: The IBM z/OS® continuous delivery model allows clients to use the
latest z/OS technology in their own
agile transformations. We recently
released the System Recovery Boost
feature, which can help users install
updates faster so administrators
can focus on other tasks, providing
business value. We're speeding this
up by making our users' IPLs faster.
Think about restarting your laptop
to install some new update, but with
mainframes, this is happening on a
partition-by-partition basis. So by
speeding up your IPLs, we're helping
shorten the time needed to install
that upgrade, and hopefully increase
productivity for clients.
PA: We're really good at using temporary capacity on demand, which
means purchasing the ability to use
dark resources when the business
demands it. In at least one case, we
were able to avoid impacting a
major project by using the agility
provided by capacity on demand.
Recently, we had an issue on a

TS4500 tape library and learned that
we could just install the microcode
!'$%É(É%Ã)É Ã&Éî0ÃÇÄÉÃ!'&Ã! Ã
the next version. Microcode updates
are also moving across the product
lines toward remote upgrades, which
has been very helpful for enabling a
remote workforce. We've been able
to have the latest updates without
our administrators having to physically go to the building.
ISM: Let's talk about design thinking. Can you share what it is and the
business benefits?
TK: Design and design thinking are
relatively new to the mainframe
space. We've just started using the
process methodically for the past
®(ÉÃ!$Ã%0Ã1ÉÄ$%QÃ)&Ã)"-Ã >AsÃ
ÆÉ Ã!'$î$%&ÃÆÃÈÉ% Ã&  Ã
É!$&NÃ/ Ã&ÉÃ)"-Ã >BtÃ$ÉÉÄ%ÉQÃ)ÉÃ
had many designers working over
300 hours with our users to listen
to their needs. Our goal is to deliver
products people want to use and,
most importantly, can actually use.
IBM really values design thinking
from a business perspective, even
hiring a design director to drive
IBM Z technology's budding design
practice.

26 | SEPTEMBER/OCTOBER 2020 IBMSYSTEMSMAG.COM

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8/12/20 3:49 PM


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IBM Systems magazine, IBM Z Sept/Oct 2020

Table of Contents for the Digital Edition of IBM Systems magazine, IBM Z Sept/Oct 2020

Welcome
Currents: What works for the latest mainframe generation at IBM
Currents: On the web
Partner POV: Resiliency, availability and serviceability underscore the relevance of IBM Z
Cover Story: A Community for New Hires: New to Z program's tools and resources help close the skills gap and inspire new mainframers
Feature: Designing IBM Z to Meet Client Needs: IBM Z community members highlight the platform's agility through the pandemic and beyond
Tech Showcase: How IBM Z and IBM LinuxONE servers help keep data safe on-premise, in the cloud or both
Techbits: Open sources is flourishing on the IBM Z platform
Techbits: Changing regulations lead to refined data management practices
IBM Systems magazine, IBM Z Sept/Oct 2020 - Intro
IBM Systems magazine, IBM Z Sept/Oct 2020 - Cover1
IBM Systems magazine, IBM Z Sept/Oct 2020 - Cover2
IBM Systems magazine, IBM Z Sept/Oct 2020 - 1
IBM Systems magazine, IBM Z Sept/Oct 2020 - 2
IBM Systems magazine, IBM Z Sept/Oct 2020 - 3
IBM Systems magazine, IBM Z Sept/Oct 2020 - 4
IBM Systems magazine, IBM Z Sept/Oct 2020 - 5
IBM Systems magazine, IBM Z Sept/Oct 2020 - Welcome
IBM Systems magazine, IBM Z Sept/Oct 2020 - 7
IBM Systems magazine, IBM Z Sept/Oct 2020 - Currents: What works for the latest mainframe generation at IBM
IBM Systems magazine, IBM Z Sept/Oct 2020 - 9
IBM Systems magazine, IBM Z Sept/Oct 2020 - 10
IBM Systems magazine, IBM Z Sept/Oct 2020 - 11
IBM Systems magazine, IBM Z Sept/Oct 2020 - Currents: On the web
IBM Systems magazine, IBM Z Sept/Oct 2020 - 13
IBM Systems magazine, IBM Z Sept/Oct 2020 - Partner POV: Resiliency, availability and serviceability underscore the relevance of IBM Z
IBM Systems magazine, IBM Z Sept/Oct 2020 - 15
IBM Systems magazine, IBM Z Sept/Oct 2020 - Cover Story: A Community for New Hires: New to Z program's tools and resources help close the skills gap and inspire new mainframers
IBM Systems magazine, IBM Z Sept/Oct 2020 - 17
IBM Systems magazine, IBM Z Sept/Oct 2020 - 18
IBM Systems magazine, IBM Z Sept/Oct 2020 - 19
IBM Systems magazine, IBM Z Sept/Oct 2020 - 20
IBM Systems magazine, IBM Z Sept/Oct 2020 - 21
IBM Systems magazine, IBM Z Sept/Oct 2020 - Feature: Designing IBM Z to Meet Client Needs: IBM Z community members highlight the platform's agility through the pandemic and beyond
IBM Systems magazine, IBM Z Sept/Oct 2020 - 23
IBM Systems magazine, IBM Z Sept/Oct 2020 - 24
IBM Systems magazine, IBM Z Sept/Oct 2020 - 25
IBM Systems magazine, IBM Z Sept/Oct 2020 - 26
IBM Systems magazine, IBM Z Sept/Oct 2020 - Tech Showcase: How IBM Z and IBM LinuxONE servers help keep data safe on-premise, in the cloud or both
IBM Systems magazine, IBM Z Sept/Oct 2020 - 28
IBM Systems magazine, IBM Z Sept/Oct 2020 - 29
IBM Systems magazine, IBM Z Sept/Oct 2020 - 30
IBM Systems magazine, IBM Z Sept/Oct 2020 - 31
IBM Systems magazine, IBM Z Sept/Oct 2020 - 32
IBM Systems magazine, IBM Z Sept/Oct 2020 - Techbits: Open sources is flourishing on the IBM Z platform
IBM Systems magazine, IBM Z Sept/Oct 2020 - 34
IBM Systems magazine, IBM Z Sept/Oct 2020 - Techbits: Changing regulations lead to refined data management practices
IBM Systems magazine, IBM Z Sept/Oct 2020 - 36
IBM Systems magazine, IBM Z Sept/Oct 2020 - 37
IBM Systems magazine, IBM Z Sept/Oct 2020 - 38
IBM Systems magazine, IBM Z Sept/Oct 2020 - 39
IBM Systems magazine, IBM Z Sept/Oct 2020 - 40
IBM Systems magazine, IBM Z Sept/Oct 2020 - Cover3
IBM Systems magazine, IBM Z Sept/Oct 2020 - Cover4
IBM Systems magazine, IBM Z Sept/Oct 2020 - CoverSD1
IBM Systems magazine, IBM Z Sept/Oct 2020 - CoverSD2
IBM Systems magazine, IBM Z Sept/Oct 2020 - SD1
IBM Systems magazine, IBM Z Sept/Oct 2020 - SD2
IBM Systems magazine, IBM Z Sept/Oct 2020 - SD3
IBM Systems magazine, IBM Z Sept/Oct 2020 - SD4
IBM Systems magazine, IBM Z Sept/Oct 2020 - SD5
IBM Systems magazine, IBM Z Sept/Oct 2020 - SD6
IBM Systems magazine, IBM Z Sept/Oct 2020 - SD7
IBM Systems magazine, IBM Z Sept/Oct 2020 - SD8
IBM Systems magazine, IBM Z Sept/Oct 2020 - SD9
IBM Systems magazine, IBM Z Sept/Oct 2020 - SD10
IBM Systems magazine, IBM Z Sept/Oct 2020 - SD11
IBM Systems magazine, IBM Z Sept/Oct 2020 - SD12
IBM Systems magazine, IBM Z Sept/Oct 2020 - SD13
IBM Systems magazine, IBM Z Sept/Oct 2020 - SD14
IBM Systems magazine, IBM Z Sept/Oct 2020 - SD15
IBM Systems magazine, IBM Z Sept/Oct 2020 - SD16
IBM Systems magazine, IBM Z Sept/Oct 2020 - SD17
IBM Systems magazine, IBM Z Sept/Oct 2020 - SD18
IBM Systems magazine, IBM Z Sept/Oct 2020 - SD19
IBM Systems magazine, IBM Z Sept/Oct 2020 - SD20
IBM Systems magazine, IBM Z Sept/Oct 2020 - SD21
IBM Systems magazine, IBM Z Sept/Oct 2020 - SD22
IBM Systems magazine, IBM Z Sept/Oct 2020 - SD23
IBM Systems magazine, IBM Z Sept/Oct 2020 - SD24
IBM Systems magazine, IBM Z Sept/Oct 2020 - SD25
IBM Systems magazine, IBM Z Sept/Oct 2020 - SD26
IBM Systems magazine, IBM Z Sept/Oct 2020 - SD27
IBM Systems magazine, IBM Z Sept/Oct 2020 - SD28
IBM Systems magazine, IBM Z Sept/Oct 2020 - SD29
IBM Systems magazine, IBM Z Sept/Oct 2020 - SD30
IBM Systems magazine, IBM Z Sept/Oct 2020 - SD31
IBM Systems magazine, IBM Z Sept/Oct 2020 - SD32
IBM Systems magazine, IBM Z Sept/Oct 2020 - SD33
IBM Systems magazine, IBM Z Sept/Oct 2020 - SD34
IBM Systems magazine, IBM Z Sept/Oct 2020 - SD35
IBM Systems magazine, IBM Z Sept/Oct 2020 - SD36
IBM Systems magazine, IBM Z Sept/Oct 2020 - SD39
IBM Systems magazine, IBM Z Sept/Oct 2020 - SD40
IBM Systems magazine, IBM Z Sept/Oct 2020 - SD41
IBM Systems magazine, IBM Z Sept/Oct 2020 - SD42
IBM Systems magazine, IBM Z Sept/Oct 2020 - SD43
IBM Systems magazine, IBM Z Sept/Oct 2020 - SD44
IBM Systems magazine, IBM Z Sept/Oct 2020 - SD45
IBM Systems magazine, IBM Z Sept/Oct 2020 - SD46
IBM Systems magazine, IBM Z Sept/Oct 2020 - SD47
IBM Systems magazine, IBM Z Sept/Oct 2020 - SD48
IBM Systems magazine, IBM Z Sept/Oct 2020 - SD49
IBM Systems magazine, IBM Z Sept/Oct 2020 - SD50
IBM Systems magazine, IBM Z Sept/Oct 2020 - SD51
IBM Systems magazine, IBM Z Sept/Oct 2020 - SD52
IBM Systems magazine, IBM Z Sept/Oct 2020 - SD53
IBM Systems magazine, IBM Z Sept/Oct 2020 - SD54
IBM Systems magazine, IBM Z Sept/Oct 2020 - SD55
IBM Systems magazine, IBM Z Sept/Oct 2020 - SD56
IBM Systems magazine, IBM Z Sept/Oct 2020 - CoverSD3
IBM Systems magazine, IBM Z Sept/Oct 2020 - CoverSD4
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